Window Cleaning FAQs in Basingstoke

We provide window cleaning and exterior cleaning services throughout Basingstoke and surrounding villages, including Old Basing, Chineham, Sherfield on Loddon, Hook, Cliddesden, Mapledurwell, Lychpit, Upton Grey, Beggarwood, Hannington, North Waltham, Dummer, Ellisfield, Tadley, Overton and Odiham. If you're unsure whether we cover your area, just get in touch.

The price depends on the number of windows and the service required. Our website provides upfront pricing when booking online, while properties requiring a more detailed assessment can be reviewed before a final price is confirmed.

Yes. You can arrange regular window cleaning as well as one-off cleans. Regular cleaning is ideal if you want your windows maintained throughout the year.

Yes. Our online booking system lets you select your cleaning service, choose an available appointment and complete your booking online.

We use traditional window-cleaning methods to provide a thorough exterior clean. If you have particular requirements for frames, sills or other areas of the property, let us know when booking.

Yes. We provide gutter cleaning to remove blockages and help keep rainwater flowing correctly. Pricing depends on gutter length, property and accessibility.

Yes. Fascia and soffit cleaning is available to remove accumulated dirt and improve the appearance of your roofline. Pricing depends on the property and accessibility.

Yes. We provide conservatory cleaning, including roof and exterior cleaning. Pricing depends on the size and configuration of the conservatory.

Yes. Exterior cladding cleaning is available to remove dirt, algae and staining and improve the appearance of the property.

Yes. A front-door clean can be added when booking eligible window-cleaning services.

Not necessarily. If we can safely access the areas being cleaned, you may not need to be home. Please make sure any gates are accessible and let us know about anything that could affect access.

If access is restricted, we may not be able to complete all of the booked work. Providing access information when you book helps us avoid problems on the day.

Yes. Traditional Window Cleaner is fully insured for the work we carry out.

Yes. We provide exterior cleaning for both residential and commercial properties.

If you need to change an appointment, use your customer account where the booking allows date changes, subject to available appointment slots.

Light rain doesn't necessarily prevent exterior cleaning. If weather conditions make the work unsafe or unsuitable, your appointment can be rearranged.

Yes. Where available, additional exterior cleaning services can be added to your booking so more than one job can be completed during the visit.

Yes. You can request a free, no-obligation quote by providing your property and service details. The website also provides pricing for services that can be booked online.

We're a local Basingstoke window and exterior cleaning business focused on reliable, friendly service, traditional cleaning and straightforward pricing.

You can use our online booking system to choose your service and appointment, or contact us if you'd prefer to discuss your property first.

A first window clean often needs extra time and attention to remove accumulated dirt, frame residue, traffic film and neglected edges. Once the initial clean has been completed, regular maintenance visits can usually follow a more predictable cleaning process and interval.

Windows that haven't been professionally cleaned for some time can have layers of dirt and residue that have built up gradually. The first visit gives us the opportunity to work on this initial build-up before the windows move onto regular maintenance cleaning.

Where included in the booked service and safely accessible, attention can be given to accumulated dirt around the frames as part of establishing a good starting point for future maintenance cleans.

A first clean is intended to remove normal accumulated dirt and residue, but some marks aren't ordinary dirt. Paint, cement, silicone, scratches, hard-water staining and other bonded contamination may require specialist treatment or may not be removable through standard window cleaning.

Regular window cleaning is designed to maintain windows at an established standard. If the windows haven't been cleaned for a long period, completing a more thorough first clean gives us a better starting point for ongoing maintenance.

Once the first clean is complete, your windows can move onto the regular cleaning schedule you've selected. Keeping to a regular interval helps prevent the same level of dirt and residue from accumulating between visits.

Yes. A first clean is the initial visit before beginning a regular cleaning schedule. A one-off clean is booked as a standalone service without an ongoing maintenance schedule.

Please make sure we can safely access the windows included in your booking. Unlocking gates and moving items that obstruct access before we arrive can help us complete the clean efficiently.

If we find something that falls outside normal window cleaning—such as damaged glass, difficult access or specialist contamination—we'll explain the issue rather than carrying out additional work that hasn't been agreed.

The first clean establishes a cleaner starting point. Regular visits then deal primarily with the dirt that has accumulated since the previous clean, rather than months or years of build-up.

Traditional window cleaning involves applying a professional cleaning solution directly to the glass, working the surface to loosen dirt and marks, then removing the solution with a squeegee. The glass is finished by hand, allowing the cleaner to inspect the window closely as they work.

Water-fed pole cleaning uses extendable poles fitted with a brush. Purified water is pumped through the pole onto the window, the glass is scrubbed with the brush and then rinsed. The purified water is normally left on the glass to dry naturally rather than being removed with a squeegee.

The biggest difference is the cleaning process. Traditional cleaning involves working directly on the glass and removing the cleaning solution with a squeegee. Water-fed pole cleaning uses a brush and purified water, with the windows generally left wet to dry naturally.

Traditional cleaning gives us direct control over the glass and allows us to see and work on individual windows closely. It also provides the classic hand-finished result that our business is built around.

Yes. A squeegee removes the cleaning solution from the glass during the cleaning process, so the window is not deliberately left covered in water to dry naturally.

Water-fed pole systems generally use purified water with dissolved minerals removed. After the glass has been scrubbed and rinsed, the purified water is left to evaporate naturally. When the system and technique are used correctly, it is designed to dry without mineral spotting.

Both methods can produce clean windows when carried out correctly. They use very different techniques, however. We specialise in traditional window cleaning because it provides the direct, hands-on cleaning method and finish that we want to offer our customers.

Traditional cleaning allows the cleaner to inspect the glass at close range and give particular attention to stubborn dirt and marks. Some contamination, such as paint, cement, hard-water deposits or damaged glass, may require specialist treatment and isn't necessarily removable during a standard window clean.

Water-fed pole systems can remove ordinary dirt effectively, but stubborn contamination may require additional treatment. Results depend on the type of mark, the condition of the glass and the cleaning process being used.

Not necessarily. Traditional window cleaning normally uses water with an appropriate professional cleaning solution, followed by a squeegee to physically remove the solution and dirt from the glass.

Many water-fed pole systems primarily use purified water rather than conventional window-cleaning detergent. The brush agitates the dirt and the purified water rinses it away, although cleaning practices can vary between companies.

Ordinary tap water contains dissolved minerals. If significant mineral content is left on glass and allowed to evaporate, it can leave deposits or spotting. Water-fed pole systems therefore typically filter the water to greatly reduce dissolved solids before it reaches the window.

A skilled traditional cleaner uses the squeegee to remove the cleaning solution and achieve a clear finish. As with any window-cleaning method, the final result depends on technique, equipment and the condition of the glass.

A correctly operated pure-water system is intended to dry without mineral spotting. However, poor rinsing, contaminated water, dirty frames, unsuitable conditions or other contaminants can affect the finished result.

No method is suitable for every situation. Traditional cleaning is excellent where the glass can be accessed safely. Windows that cannot be reached safely may require an alternative method or specialist access equipment.

Yes. One of the major advantages of water-fed pole systems is that they can allow cleaners to reach many higher windows while remaining at ground level. This can make them particularly useful where direct access would otherwise be difficult.

Not necessarily. Safe access depends on the property and the windows being cleaned. Ladders or other access equipment should only be used where appropriate and safe; inaccessible windows may require a different cleaning method.

Frames can be cleaned using traditional techniques, but exactly what is included depends on the service booked and the condition and accessibility of the frames. Customers who want particular attention given to frames should check what is included when booking.

Water-fed pole systems can provide practical advantages, particularly for reaching upper-storey windows from ground level and cleaning glass and surrounding surfaces with purified water. They can also be efficient when cleaning larger numbers of windows.

Some customers simply prefer seeing their windows cleaned and finished by hand with a squeegee. Others value the close-up attention associated with traditional cleaning or prefer windows not to be intentionally left wet after the clean. Ultimately, it comes down to the cleaning method and service the customer prefers.